Criteria for Alvaka Networks Positions:

Please refer any possible candidates to Oli or to Rex at (714) 891-2001 ext. 217, or oli@alvaka.net or rex@alvaka.net

We need someone strong in all the most common and popular networking technologies, as well as some of the more mature ones.  In addition to strong technical aptitudes, backed by at least 5 years of hard-core in-the-trenches experience, we need a powerful communicator and a person who can manage well when the client is in a pickle and really needs strong guidance.  We are really looking for a winner in all of these areas. 

A good example of what we need is someone that has succeeded at an integration firm before.  The pace and demands in this environment are usually much greater than an 'in-house' position.  This person should be prompt and/or know the importance of communicating ETA's to clients.  This person should be skillful at pre-project/work-briefings with each client on each project.  That individual should then be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Microsoft NT, 200x Server, Exchange, SQL, IIS, Novell Netware, GroupWise, Cisco Internetworking, VPN's, firewalls, Veritas backup, Linux, Unix and more.  The more truly capable the engineer is in all of these areas, the higher the utility value.  Our current staff can do all of this now, so we will accept no less.

Performance Measurement Criteria*:

  • Monthly billing should be at least 100 hours (58%) and preferably 75% or more of a typical month of about 170 hours available
  • Timely submission of work-orders and other documents within 4-day rule
  • Regular and timely completion of Minimum Documentation Standards for each NetPlan and AlvakaNet client
  • On-going self-training to preserve professional viability is a must
  • The ability to regularly score 10’s on the Alvaka Networks 10/100 Quality Assurance is easy if the Sr. Network Engineer can follow three simple steps while working with clients
  • Execution and conclusion of projects on-time and/or successful management of client expectations when targets cannot be met
  • Good communication with Account Managers with regards to events and changes transpiring at client sites
  • Ability to communicate with client at all levels from IT personnel to CxO’s and to understand business issues in context of IT issues

*Bolded bullet lines are Performance Criteria that have specific benchmarked performance expectations.

Rank

Technical strengths

Rank

Aptitude & Attitude Strengths

 

CheckPoint

 

Customer Service Skills

 

Citrix

 

Communication Skills

 

MS Terminal Server

 

Willingness to document

 

MS Active Directory

 

Finishes jobs

 

MS Win2k/XP/NT

 

Nights and Weekends

 

MS Exchange

 

Hits estimates

 

Novell Netware

 

Ownership of Accounts

 

GroupWise

 

  1. Explains process

 

NDS

 

  1. Independent but communicate

 

Storage Technologies

 

Follows Directions

 

Cisco IOS

 

Integrator experience

 

VPN

 

Proactive vs. Reactive think

 

Trend Micro/Virus

 

Knows when to get help

 

Veritas and Back-up technologies

 

Hands on test

 

TCO Calculation

 

 

 

Financial Skill

 

 

 

Follow-up Skills

 

 

 

Total

 

Total